my verizon customer service

It also offers extended services, including data migration support, and an available smartphone tool. It does not support the equipment provided by Verizon for your Verizon Internet or TV services. Equipped with remote diagnostics tools, agents can help detect and clear viruses, improve performance with a slow PC, and get all of the customer's non-Verizon devices connected and working correctly. Tech Support Pro doesn't cover the equipment provided by Verizon for use with Verizon services. All prices are available for a limited time only, and cannot be combined with any other offer.

These prices are not available at retail locations or online sites other than this site. The prices and all other terms and conditions associated with the Program and Samsung.com are subject to change at any time without prior notice. There is a purchase limit of two products per product category, per email address and/or shipping address within any Calendar year period to avail this special pricing and benefits.

Customers can save more, earn more and do more with the Verizon Visa Card. Once approved, the card can instantly be used on that day's Verizon purchase. It's the only credit card that is eligible for the Auto Pay discount of up to $10/mo per line on select plans. Verizon is a telecommunications company that offers wireless and telephone services, Internet access, and television streaming to home and business customers. With over 153 million mobile customers in the United States, it is not surprising that Verizon has developed a robust phone-based customer service system.

Change your Plan to one that better fits your lifestyle. Verizon has a plan to fit any need, including shared data plans, unlimited plans, single device plans and prepaid plans. To learn about how to make a change, visit our Understand and Change your Plan FAQs. Some issues are difficult or impossible to resolve with a phone call, however, a Verizon customer service specialist can often advise you about the steps you can take to address the issue. If your device or equipment is malfunctioning or broken, for example, you'll need to bring the device to a store, return it by mail to Verizon, or schedule a technician visit. New residential customers only and prepay required.

Additional taxes, fees and surcharges apply. Get a new phone and we'll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit. With a new way to save comes a new form of currency called Verizon Dollars.

Spend 1 Verizon Dollar on Verizon purchases just like you'd spend $1 US Dollar. No limits on how much you can earn, no expiration date. Phone calls to Verizon were ineffective at getting the phone replaced. Verizon phone representatives blamed the shipping company and the shipping company told the customer to ask Verizon for help. You may pay for your Verizon Premium Technical Support service via your Verizon monthly billing statement or by credit card using Verizon bill-pay options.

If you want to pay your bill in cash and your local Verizon mobile store is closed, you can visit your nearest CheckFreePay location or Western Union location to make a payment. Some locations may also accept debit card payments. $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G LTE/5G phone on select Unlimited plans req'd. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.

With paperless billing, you get the same information as you do with your printed bill, but online. Each month we send you an email when your bill is ready. The email includes a convenient link to your bill and options for how to pay. We'll even help you pay off your eligible phone via a virtual prepaid card when you switch to T-Mobile.

Easily sign up, and keep your number and phone, or change both. You might even be able to activate service in less than 15 minutes through eSIM. No matter what, you'll get unlimited data, messages, and minutes for one low price. Calls made from a device or number recognized by Verizon are answered by an automated voice system that greets the customer by name. While Verizon offers 24/7 automated phone-based customer service, live customer help is available Monday through Friday from 7 am - 9 pm and weekends from 8 am - 9 pm. Advance payments can only be made with a credit card or debit card.

You can pay up to $500 over the balance due. All services of Verizon Premium Technical Support are provided by phone. However, check back in the future for additional service options.

While a software download is not required to receive remote or onsite support, we recommended that you download the Quick Connect software to improve your remote support experience. You are also encouraged to download the MyFios app, which supports easy contact with a Tech Support Pro agent via phone. You will receive a welcome text when your Verizon Internet service is installed so you can connect to a Tech Support Pro agent for assistance with installation and set-up of 3rd party devices. Tech on Demand is provided by an independent provider of professional installation and support services. Tech on Demand services are not provided by Verizon.

Customers also have the ability to claim Verizon Dollars through the Verizon Up program and combine them with those earned by spending on their card. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Verizon through other means, including email, web-based chat, or social media platforms. One advantage of addressing customer service issues via text is that you may have an easier time communicating your situation to the representative.

You'll also have a record of the communication that could come in handy later. However, many consumers report positive experiences, including customer service representatives who were willing to stay on the phone with a caller as long as it took to resolve complex issues. Set up recurring monthly bill payments and get discounts when you enroll in paper-free billing. A $7 Agent Assistance Fee is charged for any payment or payment arrangement made with Customer Service over the phone. We don't charge fees for using our self-serve payment methods, such My Verizon or Auto Pay. If you have a Buy One, Get One promotion, the bill credits for the "free" device are discontinued and you're charged the remaining balance of the device payment agreement for both devices.

With Smart Family, you can view and manage how your kids are using their phone. You can set text, call and purchase limits, view call and text activity, set time restrictions on usage and get location information. The month-to-month unlimited subscription includes a 10-month minimum commitment. If you cancel Verizon Premium Technical Support service anytime during the first ten months of service you will incur an early termination fee. Once you have completed the 10-month minimum commitment, service will continue on a month-to-month basis.

The monthly subscription includes a 10-month minimum commitment, thereafter you will be billed month-to-month and can cancel at any time. A $59.99 early termination fee will be charged if you cancel your monthly subscription before the conclusion of the 10-month minimum commitment. Tech Support Pro includes support for moving up to 50GB of pictures, videos, and music, and provides tools to help customers perform more robust data migration tasks. For more advanced support a fee based service ($40.00) is available for live agent assistance for heavy data migration needs.

At Qualcomm, we understand these are uncharted times for all of us. We also understand now, more than ever, the fundamental role wireless technology plays in helping us stay connected to friends, family, and each other. We're hiring to support the critical wireless technology innovation needed around the world – and we'd like you to join us. We believe in the power of technology to empower people, communities, and business.

AutoPay is our automatic, monthly payment system. Scheduled monthly withdrawal payments are paid on time, without you having to worry about it. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available at your location . By clicking "Submit" below, I agree to receive marketing information about CenturyLink-provided services and products available at the listed properties by phone, email, or text.

I understand that consent is not a condition of purchase. 5 Mbps wifi hotspot Mobile hotspot with unlimited data at speeds up to 5 Mbps, limited to one device. We believe in challenging the wireless status quo. That's why our standard plan gives you all the bells and whistles for $40/mo after your first month, or for as little as $25/mo through Party Pay. Discount apply the next mo. after eligible new member added. We know how important it is to keep it simple.

That's why we created a wireless service that allows you access to everything you need to join, save, and stream—right from your phone. Refunds are processed 90 days from the date of service disconnection. This time is required to ensure all outstanding charges or credits are posted to the closed account. All you need is your order number, the zip code at your service address, and the last name on the account.

Check to see if there's a service outage where you live. If you have no internet connection, use your mobile device to visit the link below. • Shop phones, wearables, smart devices and accessories right from the app, and get delivery as quickly as the same day. Talking to a Verizon representative in person may be more effective than phone communication.

In addition, store personnel can inspect and, in some cases, service your device or devices. Call customer service again and speak to a different representative. Representatives are individuals and some may be better able to understand and address your concerns. Setting up a payment arrangement to pay part of your bill or to set a future payment date can help you avoid service interruption. If you can't pay your bill, you may be able to set up a payment arrangement to ensure your service stays active until you can pay you bill.

You can either set up a promise to pay or you can schedule a payment for when your funds will be available. Learn more at our Payment Arrangement & Promise to Pay FAQs. Make the person who wants to pay an Account Manager. Then he or she can view billing details and pay his or her portion. If a bill is paid, you can use the advance payment option and pay any amount toward the upcoming bill. Scheduled payments - Are debited from your checking account or charged to your credit/debit card on the scheduled payment date.

If you have a device payment agreement, your remaining balance is charged on your next bill after disconnecting. To pay a bill after you cancel service, visit our Sign in for Disconnected Accounts page, which is available up to 6 months after canceling. If it's been more than 6 months, visit the Pay My Bill website. An early termination fee will be assessed only if you cancel your Verizon Premium Technical Support subscription during the first ten months of service. No penalties will be assessed following the 10-month minimum commitment period. With a monthly subscription you are entitled to unlimited support calls each month.

If you do not have a monthly subscription you may call on an as-needed basis for $89.99 per incident available only via Technical Support. If you have a different Verizon mobile account, learn how to transfer serviceto get access to your friend or family member's account. Verizon mobile contact us page for wireless plans and devices Customer Service phone numbers. Or choose Chat with us at the bottom of your screen. Learn about Verizon's mobile and home Customer Service, stores, billing and account, and set up and installation information that may be affected by the coronavirus.

For only $10.00 per month you will receive unlimited tech support. CenturyLink and DISH are partnering to offer CenturyLink residential customers the best TV experience. It's the best in TV, only from DISH, and now offered through CenturyLink. Tired of cable and paying for high priced TV options? We are partnering with leading TV providers to offer you the best TV experience. Let us help you shop and compare TV services and find entertainment as unique as your household.

Maximum download/upload speed of up to 940 Mbps via a wired connection. Additional taxes, fees, and surcharges apply.Offer Details. As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.

Please enter your service address, so we can show you accurate pricing and product availability in your area. §Samsung.com sign in required for purchases and may require additional verification of your student or educator identity. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.

This website is using a security service to protect itself from online attacks. The action you just performed triggered this service. There are several actions that could result in being blocked including submitting a certain word or phrase, a SQL command or malformed data. For everyday purchases at grocery stores and dining, including delivery and pick up, cardholders will earn accelerated rewards to help save on their Verizon bill or on the newest technology.

• Change or manage your account safely anywhere, anytime. Easily switch to a different plan or go Unlimited right from your device. The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, latest offers and much more.

If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Get the support you need, right when you need it. Sign in to the business portal to view services, manage accounts, submit new orders and more.